Product dispute

I've just received word of a dispute from a buyer who says that he has not received the MySurfBiz kit. He says that he received a message that he was subscribed. I sent him a message in the Resolution Center with Paypal saying that I'd check the problem out. So where can I check to resolve the problem. JL Garcia

The clients email address: ozopps@gmail.com. the user name is ozopps internet.

There's another post thread that might help you at: https://mysurfbiz.forumotion.com/t153-paypal-dispute#617

AS the subscriber involved, may I say thanks for resolving this. It's good to know someone cares!

I just ran across the same problem, can I use the same letter. It might be a good Idea to include this information in the setup.

Hi guys,

we're glad to say that all these frustrations will soon end. Rina has taken over MSB and is in the process of getting it set up on a proper membership site.

This problem has caused member to quit. It is good to finally hear that it is being addressed! Thanks!

If you know older members who have given up because they did not get the link, please send them to

http://www.mysurfbiz.com/memaccmemintro.html

Apparently PaySpree was not sending that link to new members, but it was supposed to. We expect JVZoo will do a better job.